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The Rewired Consumer Enterprise: Getting the Operating Model Right

Description


Leaders of consumer health companies are navigating a spate of shocks: economic uncertainty, a tough labor market, and intensifying geopolitical conflicts while consumers continue to change their habits and preferences. Amid these disruptions, business leaders face harder choices. They can no longer focus on either growth or profitability-shareholders demand both, so agility and adaptability are crucial.

At the same time, most consumer health leaders recognize that their traditional “operating model”—made up of a company’s capabilities, organizational structure, ways of working, technological tools, and talent—isn’t nimble enough to anticipate and respond to these changes. During this webinar, McKinsey & Company leaders will share perspectives on how companies can develop an agile, yet simple and clear, model that responds to today’s business complexities and confers competitive advantage.

Webinar Objectives

  • Level-set on disruptions impacting global consumer health companies, including tech (e.g., Al revolution) and consumer-driven forces (e.g., evolving consumer behavior)
  • Create a shared understanding of 6 imperatives to enable consumer enterprises to innovate at speed with increased capacity (e.g., rigorously prioritize around the consumer)
  • Explore how the imperatives could come to life for participants' organizations


Contributors

  • Kate Lloyd George

    Kate is a leader in McKinsey’s Consumer and Organization practices with a decade’s experience in operating model transformations and organization design for global consumer packaged goods companies.

  • Rebecca Johnson

    Rebecca is a Senior Expert with 10+ years experience working with retail, apparel and consumer clients on organizational topics. Experience includes operating model design, merger integrations, lean structure and process redesign as well as efficiency rationalization and capability building across front and back office functions

  • Shaun Callaghan

    Shaun is a partner at McKinsey and leader within the firm’s work for the consumer goods and consumer health sectors. Shaun works with companies to develop long-term strategies for growth and build the right organizations to enable it, given the unprecedented degree of change facing the consumer sector. This includes helping companies to build new capabilities, increase productivity, and embrace agility in how they are organized and operate. Shaun has supported industry-shaping mergers and major organizational transformations in the consumer packaged goods, retail, and consumer health industries. He also leads McKinsey’s work in how to apply the principles of agility to consumer companies.
    Prior to joining McKinsey, Shaun worked at a global financial services firm in the consumer and retail sector. He holds an MBA from Columbia Business School and a BA from Woodrow Wilson School of Public and International Affairs at Princeton University.

May 7, 2024
Tue 2:00 PM EDT

Duration 1H 0M

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